oonye modern vintage

. ORDER & DELIVERY .

Shipping & Delivery

Delivery Method

All our local parcels are being delivered using Singapore Post or/and S.F Express.

We post all parcels by registered postage only to prevent lost parcels .

International Delivery:

We only shipped to certain countries only.

Please leave a message at our contact us column to check it we mail to your county.

Parcels are mailed out every weekday. There is no collections/delivery on weekends and public holidays.

Please read Terms and Conditions for returns/exchanges before placing your orders.

Payment & Postage Fees

Local Payment Method:

DBS/POSB Internet Banking

DBS/POSB ATM TransferInterbank TransferPaypalVisa, MasterCard and American Express credit card payment via PayPal

All transaction charges at PayPal are fully borne by Oonye.

ATM transfer customers might require to provide us with a snapshot of the transaction receipt for verification purposes.

Interbank Transaction takes three working days to process.

International Payment Method

For International Customers, we accept:

Visa, MasterCard and American Express credit card paymentsvia PayPal

Internationl postage will be informed before confirming your order

All transaction charges at PayPal are fully borne by Oonye

For international orders, kindly contact us directly.

Local Postage Fee

We only post via registered postage to prevent lost parcels.

1st item : S$4.20 nett

2nd item and above: S$8.00 nett

Tracking Your Order

Local Registered Postage via Singpost Smartpac does not provide tracking number for this service.

S.f Express Singapore can be track at:

http://www.sf-express.com

International Postage can be track at:

http://www.speedpost.com.sg

Tracking number for S.f Express and international orders will be given upon request.

Self Collection Service

Self collection is available for orders above SGD $109.

Pricing

All pricing stated on the website is in Singapore Dollars.

All prices stated on our website are final, non-negotiable and exclusive of postage charges.

Oonye do not accept any reservations, meet up or trades.

Oonye reserves the rights to reject a transaction/customer at our own discretion.

Oonye reserves the rights to amend Terms & Conditions at any given time.

Privacy Policy

Thank you for shopping at Oonye.

We ensure the privacy of your personal information is very important to us.

No private information will be disclosed to unrelated entities unless required by law.

If you would like to unsubscribe from our mailing list, please email

to us ‘UNSUBSCRIBE’ at sales@oonye.com .

We will remove your name from our email list as soon as possible.

Please recognize that you may receive another email before we are able to remove you.

Terms & Conditions

Orders

Please take note that by submitting an order implies your intention of confirming the item(s).

Thus item(s) not paid within the timeframe of 12 hours, unless otherwise agreed upon, will be put up for sale thereafter without further notification.

Legal actions will be taken against fraud cases.

Shoes & Apparels Sprees / Orders

Orders takes 1 0 days to 2 weeks to arrive once order taking closes

Orders closes once capped even without hitting the requirement time

We do not entertain rush orders

Items cannot be added once batch closes

Payment has to be made within the require time to secure your items

No cancellation or refund once payment is made unless item(s) is OOS

Prices is exclusive of registered postage for backorders

Items is non exchangable or refundable for wrong sizes or color

Please refer to individual design description beforing placing orders

More pictures or description can be requested

Customers will be notify once batch arrived via email or any contact given

Terms and Conditions under shoes are subject to change without pior notice

Images

Oonye makes the best effort to display the most accurate colors of the products displayed on our website.

However, due to the reason that the actual colors you see depend on the resolution of your monitor screen, we cannot guarantee the color of our products to be exactly the same as the color your monitor displays.

Returns & Exchanges

At Oonye, all products are carefully checked before mailing out.

In the event which you have received a defected /incorrect item, we apologize as we may have overlooked.

An exchange can only be done if item(s) sent to you is incorrect or defected.

An exchange has to be done within 7 working days (local) and 21 working days (international) from the dispatch date. Please note that after this duration has expired, we will not accept the return of the item(s).

Item(s) must not been washed/worn and must be in original condition.

We require snapshot of the defect /incorrect piece before mailing the item(s) to us.

We will do an exchange for the same item in brand new condition, if the stock is available. A full refund will be made if the exchange item is out of stock.

Customers shall bear full responsibility in making sure the returned parcel to us are packed securely and sealed properly.

All returns must be shipped by Registered Postage (Local) and Speedpost Air Parcel (International).

We will not be responsible for lost mails in connection to such returns or exchange.

Please make sure you have selected the correct measurements/colour/size before confirming your order.

We do not accept exchange or refund under such conditions.

Please contact us at sales@oonye.com if you need any assistance.